Who we are
Our website address is:HomepageWhat personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. Multi-Language If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. Our website uses cookies to identify the visitor’s current language, the last visited language and the language of users who have logged in. The multilingual online store will use cookies to understand the basket info when using languages in domains and to transfer data between the domains. The multilingual online store will also use cookies to identify the language and currency of each customer’s order as well as the currency of the reports created by WooCommerce. WooCommerce Multilingual extends these reports by adding the currency’s information.Newsletter
If you have signed up for our newsletter you may receive emails from us. This includes but is not limited to transactional emails and marketing emails.
We’ll only send emails that you have explicitly or implicitly (registration, product purchase etc.) signed up to.
On signup, we collect your email address, your name, Country, Language, Company, User Role and the current web address where you sign up.
We send our emails via a service called amazonses
Once you get an email from us we track if you open the email in your email client, if you click a link in the email.
We collect information about you during the checkout process on our store.
With EU VAT Assistant we may be storing personal data or sharing data with an external service. In the specific, the EU VAT Assistant handles the following data:
What we collect and store
While you visit our site, we’ll track:- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
What we share with others
We share information with third parties who help us provide our orders and store services to you; for example.Payments
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.- Customer’s country (billing and/or shipping)
- Customer’s VAT number
- Customer’s IP address
- To collect evidence about customer’s location, for compliance with the EU VAT MOSS regulations.
- To validate customer’s VAT number and apply the appropriate VAT regime (exemption, reverse charge). The validation process is performed by one or more of the following services, depending on your setup:
- To collect evidence about customer’s location, for compliance with the EU VAT MOSS regulations.
- To validate customer’s VAT number and apply the appropriate VAT regime (exemption, reverse charge).
- To store evidence for compliance with other tax regulations, which require the data to be stored for a set period of time.